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Got a problem?

Who do I
speak to?

Start with KIN.

You don't need to know who the right person is. That's the point.

Ask KIN →
Independent hospitality operator at work
What can you ask us?
01 “I need to look at our wine pricing.”
02 “Our EPOS isn't working for us.”
03 “Our energy contract is coming up.”
04 “Are we paying too much?”
05 “We need better coffee.”
06 “I don't even know who I need.”
The point of KIN

You bring
the problem.

We'll help work out where it needs to go.

Running an independent hospitality business already gives you enough things to think about.

You shouldn't also need an encyclopaedic knowledge of every supplier, specialist, system and service in Scotland.

Ask first. Figure out the route second.
KIN members

This is what
you're paying for.

Access to the right people shouldn't depend on who happens to be in your phone already.

Direct introductions, member opportunities, relevant contacts and negotiated value sit inside KIN.

We don't publish the whole contact book to the internet. We use it to help our members.

Independent hospitality team at work
Ask KIN

What's
going on?

Don't worry about finding the right department.

Give us enough to understand the situation. We'll work out what happens next.

First — what brings you here?
Are you already a KIN member?
What does this relate to?

Tick everything that applies.

How soon does this matter?

If this could stop you trading today, tell us.

You ask. We route. Member introductions and commercial detail remain inside KIN.
What happens next

Ask. Route.
Solve.

01

You tell us.

Describe what's actually happening.

02

We work out the route.

Advice, introduction, second opinion or just a straight answer.

03

You speak to the right person.

Without spending days figuring out who that should be.

The KIN promise

You don't have
to know who
to call.

You just need to know KIN. We've got your back.